Privacy Policy
Last updated: 23 August 2026
This Privacy Policy explains how Asa Botanicals ("we", "our" or "us") collects, uses and protects your personal information when you visit www.asabotanicals.co.uk, purchase from us, book a workshop or contact us.
We are committed to respecting your privacy and handling your information responsibly.
What information we collect
The personal information we collect depends on how you interact with us.
This may include:
your name;
your email address;
your telephone number;
billing and delivery information where required;
information about your order or workshop booking;
the names of other attendees where you book more than one workshop place;
dietary requirements, allergies, accessibility requirements or other information you choose to provide in connection with a workshop;
correspondence you send to us; and
technical information collected when you use our website, including information collected through cookies and website analytics.
When you make a payment through our website, your payment information is processed securely by our payment provider. Asa Botanicals does not receive or store your full card details.
How we use your information
We use personal information where necessary to:
process and manage purchases and workshop bookings;
take and confirm payments;
fulfil and deliver orders;
provide workshops and other services you have purchased;
communicate with you about your order or workshop;
provide workshop address and arrival information;
respond to dietary, accessibility or other reasonable requirements you tell us about;
respond to enquiries;
maintain appropriate business and financial records;
operate, secure and improve our website; and
comply with our legal obligations.
We do not sell your personal information.
We will not use information provided as part of a purchase or workshop booking to send you marketing unless you have separately chosen to receive it.
Our lawful basis for using your information
UK data protection law requires us to have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Contract — where using your information is necessary to process an order or workshop booking and provide what you have purchased.
Legal obligation — where we need to keep or use information to comply with legal, tax, accounting or regulatory requirements.
Legitimate interests — where reasonably necessary to operate and protect our business, respond to enquiries, maintain our website and resolve problems, provided those interests do not override your rights.
Consent — where we specifically ask for your permission, for example for certain cookies or marketing communications. Where we rely on consent, you may withdraw it at any time.
Some information you choose to provide in connection with a workshop, such as information about allergies or health-related accessibility requirements, may constitute special category personal data. Where this applies, we will only use the information where we have an appropriate lawful basis and condition under UK data protection law, including your explicit consent where appropriate.
Workshop bookings
When you book a workshop, we collect the information needed to administer your booking. This may include your name, contact details, selected workshop and date, the names of other attendees and any dietary, allergy or accessibility information you choose to provide.
We use this information only where necessary to manage your booking, communicate relevant information and provide the workshop.
Please only provide information about another attendee where you have their permission to do so.
Where information about dietary requirements, allergies or accessibility contains information about someone's health, we will treat that information with particular care.
Orders and payments
Orders and workshop bookings made through our website are processed using Squarespace.
Squarespace receives information necessary to provide our website, online store and order-management services. This may include your name, email address, telephone number, billing or delivery address and information relating to your purchase or booking.
Payments are processed securely by the payment provider available through our checkout. Payment providers process payment information in accordance with their own privacy policies.
Delivery
Where you order physical products, we may provide the information necessary to deliver your order to the relevant delivery provider.
This will usually include information such as your name and delivery address and, where required for delivery, your contact details.
Contact forms and email
If you contact us by email or through our website, we use the information you provide to respond to you and, where appropriate, deal with your enquiry, order or booking.
Our business email is provided by a third-party email service provider.
Cookies and analytics
Our website uses cookies and similar technologies.
Some cookies are necessary for the website and online checkout to function. Other cookies, including analytics cookies, may be used only where permitted and, where required, with your consent.
Please see our separate Cookie Policy for more information.
Who we share information with
We only share personal information where necessary.
This may include trusted service providers that help us operate Asa Botanicals, such as:
Squarespace, which provides our website, online store and order-management services;
payment processors used to securely process payments;
our email provider;
delivery providers where physical products need to be delivered; and
professional advisers or authorities where necessary to comply with legal obligations.
These providers may process information in accordance with their contractual and legal obligations.
We may also disclose information where required by law.
International transfers
Some of the service providers we use, including Squarespace, may process or store personal information outside the UK.
Where personal information is transferred outside the UK, we take appropriate steps to ensure that it is protected in accordance with UK data protection law.
How we protect your information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No method of storing or transmitting information electronically can be guaranteed to be completely secure.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or where we are required to retain it by law.
The length of time will depend on the information involved. For example, information relating to orders, payments and transactions may need to be retained for longer for accounting, tax or other legal purposes.
Information relating to dietary, allergy, health or accessibility requirements will not be kept for longer than reasonably necessary for the relevant workshop unless there is a legal reason for us to retain it.
Information that is no longer required will be securely deleted or disposed of.
Your rights
Under UK data protection law, depending on the circumstances, you may have the right to:
request access to personal information we hold about you;
ask us to correct inaccurate or incomplete information;
request deletion of your information;
ask us to restrict how your information is used;
object to certain uses of your information;
receive certain information in a portable format; and
withdraw your consent where we rely on consent.
These rights are not absolute and may depend on the circumstances and our legal obligations.
To exercise any of these rights, please contact us using the details below.
You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.
Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Contact
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Asa Botanicals
Email: hello@asabotanicals.co.uk